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2000 PROCESS QUALITY NEWS

2000 Newsletter Listing  
Vol #
Description
Vol. 00 No. 1 Car Dealership Improves 300%
It Doesn't Work Daddy
 Vol. 00 No. 2 Train the Trainer STAR
True Costs
Workshops
Quotable Quotes
 Vol. 00 No. 3 Getting the Sales STAR
Kindness and Quality
Workshops
 Vol. 00 No. 4 What's a Large?
Business Start-Up
Workshops and Training course
 Vol. 00 No. 5 Surviving a Down Turn
Why Are You in Business?
Quotable Quotes
Workshops & training courses
 Vol. 00 No. 6 What Happened?
Retaining Customer Loyalty
Contest Winner
Workshops & training courses
 Vol. 00 No. 7 Follow-Up Pays!
Happy Holidays
Quotable Quotes
Workshops
 Vol. 00 No. 8 Follow-Up Pays #2
New Workshop Schedule
Quotable Quote
 Vol. 00 No. 9 The "Survivor" Culture
New Catalogue of training courses available
Vol. 00 No. 10 ISO 9000 Proud
Mistake Proofing
Quotable Quote
Vol. 00 No. 11 Secrets of an Improvement Driven Company
Vision - Policy-Operation
Notice
Workshops & training courses

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