The experience received during PQA's training
courses and workshops.
In-House Training Courses
If you have 7 or more people at your company who would benefit from a
training course, it will be very cost effective, convenient, and timely
to schedule an in-house training course of PQA's course at your facility
(or a site nearby).
Your employee's and their specialized needs get the full attention of
the PQA specialist for the full training course.
Questions asked and statements made can often expose the current
methods and future plans of an individual or organization. This is one
of the disadvantages of sending employees to public training courses.
This is why savvy competitors often attend public training courses,
picking up small snippets of information that help discover what
industry leaders are doing behind closed doors.
By holding a private session of PQA's training courses, you get: the
latest and best information on the subject, just what your employees
need Your proprietary secrets & competitive advantages stay
inside your company.
Frequently, there is a need for 1 to 3 levels of comprehension.
For in-house training, it is cost effective and PQA often recommends 3
levels of training and comprehension, as follows:
- Overview This would be suitable for management
and all employees. It may be as short as 15 minutes, but
typically takes 1 hour or less. The purpose is to quickly inform
everybody about the training topic, why it's important, how to
recognize when you need an expert, and how to find or contact the
company's experts. This training should be received by everybody
who does not receive one of the other two levels of training.
- Support Personnel This training is typically 1
to 4 hrs. in duration. The purpose is to ensure understanding of
the key issues, needs, and methods so that the trainee can effectively
co-ordinate with the subject experts. This level of
comprehension would be suitable for executives, managers, supervisors,
foremen, lead hands, people who generate data used by the experts (ie.
Work Upstream), and people who use the deliverables created by the
experts (ie. Work Downstream).
- Expert Practitioners This training provides the
chosen personnel everything they need to develop the necessary
expertise and on-the-job skills to excel in the topic being trained.
This is typically 1 to 5 days of training.
PQA can schedule all the above into a seamless and effective training
program. Multiple sessions can be scheduled for each of these
levels so that ongoing service to production lines, customers, etc. is
not interrupted by the training. If you're not sure who fits into
what category, PQA can assist you in defining a training matrix that
best fits your needs.
For in-House training courses, PQA can customize the content to
exactly meet your needs at a reasonable price. Emphasis is placed on the
specific topics and issues you need. Contact PQA at 1 (800) 837-7046 to
discuss your special situation.
What's Included in the
Price of PQA's Training Courses
All PQA training course attendees receive:
- A comprehensive training manual, including a copy of every slide
presented. There are usually extra reading
materials included in most of PQA's courses, ready for further study
after the course. The pages have plenty of room for putting in
your personal notes. Usually, PQA uses a 3-ring binder format.
This allows you to collect additional reference material and add it to
your PQA course notes. This will eventually become your own,
personal reference library for the training course topic.
- Comprehensive explanations, anecdotes, case studies, and examples
for the application of the training course topic in real-world
environments. This generally includes shining examples of
world-class implementations, and what not to do (faulty, disastrous,
or non-optimum implementations).
- Training certificate suitable for framing.
- Optional post-course comprehension test (if you make arrangements
with PQA at least 5 business days before the course)
- Free telephone, fax, or email support (up to 1 hour of PQA's time, or 7
incidents; whichever is less) for the trainee. This is designed
to help the trainee with on-the-job implementation for the knowledge
and skills they have just acquired.