Quality-Mgmt-Systems
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Terms of Sale
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Incident Support E-mail Consulting
This package is for consulting, training, implementation support, expertise, or recommendations via e-mail; providing you with a comprehensive answer to your one (1) e-mailed question. PQA's answer to your inquiry will be up to 1 page long. Support package is limited to 1 incident or question answered by e-mail per package purchased. PQA will work on your query until you are satisfied, or 1 week elapsed time, or 60 minutes effort by PQA's Sr. Consultant, whichever comes first. You can choose the speed of response you need: within 18 business hrs (default), 9 business hrs., or within 4 business hrs. after payment is received. PQA's Senior Consultants: Glenn Black P.Eng. CQE CQA and Don Whitred P.Eng. CQE CQA |
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4 Hrs. of Support E-mail Consulting
This package is for consulting, training, implementation support, expertise, or recommendations via e-mail; providing you with comprehensive answers to your e-mailed questions. Each of PQA's answers to your inquiry will be up to 1 page long. PQA will work on your queries and projects until you are satisfied, or 4 weeks elapsed time, or 4 man-hours of effort by PQA's Sr. Consultant, whichever comes first. You can choose the speed of response you need: within 18 business hrs (default), 9 business hrs., or within 4 business hrs. after payment is received. PQA's Senior Consultants: Glenn Black P.Eng. CQE CQA and Don Whitred P.Eng. CQE CQA |
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8 Hrs. of Support E-mail Consulting
This package is for consulting, training, implementation support, expertise, or recommendations via e-mail; providing you with comprehensive answers to your e-mailed questions. Each of PQA's answers to your inquiry will be up to 1 page long. PQA will work on your queries and projects until you are satisfied, or 1 months elapsed time, or 8 man-hours of effort by PQA's Sr. Consultant, whichever comes first. You can choose the speed of response you need: within 18 business hrs (default), 9 business hrs., or within 4 business hrs. after payment is received. PQA's Senior Consultants: Glenn Black P.Eng. CQE CQA and Don Whitred P.Eng. CQE CQA |
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24 Hrs of Support E-mail Consulting
This package is for consulting, training, implementation support, expertise, or recommendations via e-mail; providing you with comprehensive answers to your e-mailed questions. Each of PQA's answers to your inquiry will be up to 1 page long. PQA will work on your queries and projects until you are satisfied, or 6 months elapsed time, or 24 man-hours of effort by PQA's Sr. Consultant, whichever comes first. You can choose the speed of response you need: within 18 business hrs (default), 9 business hrs., or within 4 business hrs. after payment is received. PQA's Senior Consultants: Glenn Black P.Eng. CQE CQA and Don Whitred P.Eng. CQE CQA |
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40 Hrs. of Comprehensive Support
This package is for consulting, training, implementation support, expertise, or recommendations via e-mail, telephone, video Internet conferencing, fax, or mail; providing you with comprehensive answers to your questions and queries. Each package purchased is limited to one specific topic or project, and you will have limited access to most of PQA's documents, Whitepapers, and other resources. PQA will work on your queries and projects until you are satisfied, or 12 months elapsed time, or 40 man-hours of effort by PQA's Sr. Consultant, whichever comes first. You can choose the speed of response you need: within 18 business hrs (default), 9 business hrs., or within 4 business hrs. after payment is received. PQA's Senior Consultants: Glenn Black P.Eng. CQE CQA and Don Whitred P.Eng. CQE CQA |
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