PQA has been designing and implementing ISO-based Quality Management Systems since 1988; over 16 years experience with hundreds of implementations.

Depending upon how an ISO system is designed and implemented, ISO can be your largest profit centre, or high overheads costs and bureaucracies that slow you down and remove flexibility.

Inside this kit, you will find detailed descriptions of what makes ISO into a profit centre, and how to ensure you minimize the bureaucracy and negative side-effects from poor ISO systems.

PQA shares its expertise and experience on how to understand your needs and options, get buy-in from stakeholders (Sr. management, Supervisors, workers, customers, suppliers, etc.), and a step-by-step implementation plan.

You get a generic Quality Policy Manual, Objectives for Quality, Management Review meeting agenda, Process Maps, Procedures for 8 typical ISO-based processes (ie. purchasing, customer communication, corrective action, auditing, etc.), plus numerous forms and tags; all provided in Microsoft Office and Corel WordPerfect. You do the analysis of your organization, then customize the toolkit materials to exactly fit your needs. Add one registration audit, and you can become ISO certified.

Author: Glenn Black P.Eng. CQE CQA and Don Whitred P.Eng. CQE CQA