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Welcome ! This portal is made available to PQA's Clients and invited
guests. Through this portal, you can obtain free copies of PQA's
Whitepapers. Currently Available Whitepapers:
| Whitepaper Title |
Description |
| 9 Competitive Factors |
Whether service or industry, customers and clients choose you, or
your competitors, or procrastination. The 9 Competitive Factors
were developed by PQA for one of our clients over 10 years ago.
Since then, PQA has been using it as a proprietary model for our special
clients. Now, it's time to share this competitive advantage with
the rest of the world. |
| 21 Success Factors |
Another model developed using Theory of Constraints (TOC) for one of
PQA's "for profit" clients, we found that will slight modifications, it
was applicable for many other businesses. Since then, we have
developed a similar model that applies to "for cause" organizations (eg.
hospitals, charities, universities, etc.). The 21 Success Factors
shows the cause-effect linkage to the day to day operations to the
organization's Mission. PQA uses it to help senior management
regain focus and prioritization, and to communicate "State of the
Nation" to all employees and stakeholders. |
| 7 Deadly Sins for Serving & Communicating with
Customers |
Everyone has and serves customers. Unfortunately, this is rarely a
perfect process. Based on risk assessment, FMEA (Failure Mode
Effect Analysis), and FTA (Fault Tree Analysis), PQA has summarized the
7 standard errors into this simple management tool. Assess your
systems, communicate your trend in scores over time, identify root
causes, then focus your response efforts to where they can help the
most. |
| Finish Line or Executive Burnout:
Which will arrive First? |
Effective work habits are essential, especially for the Leadership.
Work habits will directly impact the effective man-hours applied to your
Strategic Plans. One President was able to increase his personal
effectiveness by 400%, as related in this Whitepaper story. |
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Also, see: PQA's Special
Reports
Many other Whitepapers are available for a nominal
printing & publishing fee. See
PQA's Quality Store
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