Re: Cost of Quality

Posted by rudhi iswanto on August 10, 2003 at 22:41:53:

In Reply to: Cost of Quality posted by Sue Towers on September 30, 2002 at 09:01:20:

Dear Sue,

I just to know what kind of COQ? Is it include preventive and appraisal cost?
thanks.
rgd
rudhi iswanto

: My company has a Cost of Quality program that produces a report every month. We include internal scrap, customer returns, and extra costs due to productivity lower than our standard cost; nothing else. From what I've read, there is a lot more to it.

: We only have a COQ of 11.3% of our gross sales. Is that good in the year 2002?

: The Sr. management want to combine orders & make larger batches of product to cut down on change-overs & end of run scrap.

: Comments?

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